1. Introduction
AMOHAVERSE PRIVATE LIMITED ("we," "us," "our," or "Vaishnav Shaadi") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Vaishnav Shaadi (the "App") and our website at vaishnavshadi.vercel.app (the "Site"), collectively referred to as the "Services."
By using our Services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information You Provide
When you register, create a profile, or interact with our Services, we may collect:
- Registration Information: name, email address, phone number, date of birth, gender, religion, caste, marital status, and photographs.
- Profile Information: height, weight, education, occupation, income, family details, dietary preferences (vegetarian/non-vegetarian), smoking/drinking habits, and horoscope details.
- Preferences: partner preferences including age range, height, education, occupation, location, and other match criteria.
- Communication Data: messages sent through our in-app chat, contact inquiries, and support requests.
- Payment Information: if you purchase premium subscriptions, we may collect billing details processed through third-party payment gateways. We do not store full payment card numbers.
2.2 Information Collected Automatically
- Device Information: device model, operating system version, unique device identifiers, IP address, and mobile network information.
- Usage Data: features you interact with, time spent on the app, pages viewed, search queries, and match interactions.
- Location Data: approximate location based on IP address to suggest nearby matches. We do not access precise GPS location without your explicit consent.
- Cookies and Similar Technologies: we use cookies and similar tracking technologies to improve your experience and analyze usage patterns.
3. How We Use Your Information
We use your information for the following purposes:
- To create and manage your account and profile.
- To provide matchmaking services based on your preferences and compatibility criteria.
- To facilitate communication between matched users.
- To verify your identity and ensure the authenticity of profiles through OTP verification.
- To improve, personalise, and optimise our Services.
- To send service-related notifications, updates, and promotional materials (with your consent where required by law).
- To detect, prevent, and address fraud, abuse, or violations of our Terms & Conditions.
- To comply with legal obligations and enforce our policies.
4. How We Share Your Information
We do not sell your personal information. We may share your data in the following circumstances:
- With Other Users: your profile information (name, age, photos, preferences) is visible to other registered users of the App as part of the matchmaking service.
- Service Providers: trusted third-party vendors who assist us in operating our Services (cloud hosting, analytics, payment processing, SMS/email delivery, customer support).
- Legal Compliance: when required by law, court order, or government regulation, or to protect our rights, property, or safety.
- Business Transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement reasonable technical and organisational measures to protect your personal information, including:
- Encryption of data in transit using SSL/TLS protocols.
- OTP-based verification for account access.
- Access controls limiting data access to authorised personnel only.
- Regular security reviews and updates.
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our Services. After account deletion or termination, we may retain certain data for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements. Profile data will be permanently deleted within 90 days of account deletion request.
7. Your Rights and Choices
You have the following rights regarding your personal data:
- Access: request a copy of the personal data we hold about you.
- Correction: update or correct inaccurate information through your profile settings.
- Deletion: request deletion of your account and associated data through the app or by contacting us.
- Opt-Out: withdraw consent for marketing communications at any time.
- Data Portability: request a machine-readable copy of your data.
To exercise these rights, please contact us at the details provided below.
8. Third-Party Services
Our Services may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. We recommend reviewing their privacy policies before providing any personal information.
9. Children's Privacy
Our Services are intended for adults aged 18 years and above. We do not knowingly collect personal information from individuals under 18. If we become aware that a minor has provided us with personal data, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Services after changes constitute acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: vaishnavshaadihelp@gmail.com
- Address: AMOHAVERSE PRIVATE LIMITED, Mumbai, Maharashtra, India